GRAB Terms of Service

(Effective Date: October 10, 2025)

We welcome you to GRAB. Thank you for using the GRAB service (the 'Service'). These Terms of Service (the 'Terms') describe the relationship between FIVENINES Co. (the 'Company'), which provides the GRAB Service, and its members (the 'Members') or non-members, regarding the use of the various GRAB Services. These Terms also include useful information to help you use the GRAB Service.

1. We Value the Content You Provide.

• GRAB is committed to carefully protecting the content that expresses your thoughts and feelings.
• "Post" refers to any content or files uploaded by you onto the GRAB Service for viewing by yourself or others, including codes, text, voice, sound, drawings, photos, videos, and links.
• Intellectual property rights and other rights to the Posts you create and upload naturally belong to you. However, in accordance with relevant laws and regulations, such as the Copyright Act, your Posts may be used restrictively for exposure within the GRAB Service, service operation, improvement, and compliance with legal obligations. Should we need to use your content for other purposes, we will explain the circumstances to you and obtain your prior consent.
• GRAB strives to provide various means for you to easily manage the use of or access to your provided content by other users. You can directly control the use or access by others through functions such as content deletion and blocking specific Members within the GRAB Service, and you can also request content deletion through the customer service center.

2. We Carefully Protect Your Personal Information.

• GRAB will use your personal information only within the purposes and scope collected for the smooth provision of the Service. Detailed efforts and other specifics regarding the secure handling of personal information can be found in our Privacy Policy.
• If you have not logged in or accessed the Service for a certain period, GRAB may destroy or separately store your information after providing advance notice via email, in-service notification, or other appropriate electronic means. In unfortunate circumstances, the service contract may be terminated.

3. Please Respect the Rights of Others.

• A Post you casually upload may infringe upon the copyrights of others or cause harm such as defamation. To resolve such issues, GRAB operates a customer service center that processes requests from rights holders—including suspending the posting of content and resuming the posting of the content upon objection from the original poster—based on laws like the Act on Promotion of Information and Communications Network Utilization and Information Protection and the Copyright Act.
• Just because you can view another person's content through the GRAB Service does not mean you hold the intellectual property rights to that content. To use such content freely, you must ensure that your use is within the scope permitted by relevant laws, such as the Copyright Act, or you must obtain separate permission from the intellectual property rights holder of that content. Posting another person's content on other sites without the author's permission constitutes a violation of the law.

4. There Are Some Precautions Regarding the Use of the GRAB Service.

• For you to use the GRAB Service more safely, and for your rights and the rights of others to be mutually respected and protected within the Service, your cooperation is required. To ensure your safe use of the Service and protect rights, the uploading of your Posts or your use of the GRAB Service may be restricted in the following unavoidable circumstances. We request that you review and comply with these points:

1. You must not upload Posts that contain direct and explicit physical threats against others; Posts that incite or encourage self-harm or suicide; Posts that reveal non-public personal information (such as personal details or private life); Posts that persistently isolate or harass others; Posts that propose, broker, solicit, or coerce sex trafficking; or Posts that pose a direct and severe threat to public safety.


2. You must not upload Posts that contain confirmed direct criminal risk, such as performing, instigating, or aiding acts that are prohibited or subject to criminal punishment under relevant laws; Posts that promote, advertise, or sell goods or services prohibited from being promoted, advertised, or sold under relevant laws; or Posts confirmed to infringe upon the rights of others, such as intellectual property rights, or constitute insult or defamation.


3. You must not upload Posts that cause sexual humiliation or a distorted sexual consciousness in others (e.g., describing graphic sexual acts); Posts with violent or stimulating content that causes cruelty or disgust in others; Posts that deceive others (e.g., impersonating someone else or claiming false facts); or Posts that cause severe disgust or discomfort through the repetitive use of excessive profanity or abusive language.


4. You must not upload illegal filming content or child sexual abuse/exploitation material (CSAE). If such content is discovered, GRAB will delete the Post and report it to the competent law enforcement agencies, such as the Korean National Police Agency, in accordance with the Act on Special Cases Concerning the Punishment of Sexual Crimes and our Child Sexual Abuse and Exploitation Prevention Policy.


5. Posts uploaded using automated means to abuse the Service's functions (e.g., spamming) or content that does not align with the purpose of each individual GRAB Service are prohibited, as they cause inconvenience to other users and obstruct the smooth provision of the Service.


6. Without GRAB's prior permission, you must not attempt or succeed in registering, logging in, posting content, communicating (e.g., sending messages), or collecting user IDs or posts via automated means (e.g., macro programs, bots, spiders, scrapers, etc.). Any act that abuses the GRAB Service in a manner inconsistent with its intended provision—which presupposes actual use by a human Member—is prohibited.


7. You must not insert any content or files (codes, text, images, links, etc.) into areas designated for advertising or other areas of the GRAB Service using automated means without GRAB's consent. Furthermore, you may not copy or modify the GRAB Service or any included software, nor may you sell, transfer, rent, provide it as security, or permit its use by others.


8. Actions such as reverse engineering, attempting to extract source code, copying, disassembling, imitating, or otherwise modifying the software included in the GRAB Service are also prohibited. Uploading viruses or other malicious code, or using Service functions abnormally with the intent to disrupt the smooth operation of the GRAB Service, is also forbidden.

5. We Follow Reasonable Procedures When Service Use Must Be Restricted.

• GRAB values your content, but if a Post you upload violates relevant laws, these Terms, or our operating policies, we may be forced to make it private, delete it, or refuse its publication. However, this does not imply that GRAB has an obligation to review all content.
• Furthermore, if you fail to comply with relevant laws, these Terms, or our operating policies, GRAB may verify the content of your actions. Depending on the verification results, GRAB may issue a warning regarding your use of the Service or restrict your use—partially or wholly, temporarily or permanently. If, despite these restrictions, the continued maintenance of the service contract is severely compromised, we may be compelled to terminate the contract with you.
• Should we be forced to restrict your Service use, we will adhere to the principle of gradual restriction as outlined above, except in cases of clear legal violation or infringement of others' rights where immediate risk or harm prevention is required. Please note that if your service use is immediately and permanently suspended due to clear legal violations, any benefits acquired through the Service will be forfeited, and no separate compensation will be provided.

6. You Can Terminate the GRAB Service Agreement at Any Time.

• Members may terminate the GRAB Service agreement and withdraw from membership at any time, and GRAB will process this without delay in accordance with relevant laws and regulations.
• Upon termination of the GRAB Service agreement, all Member data, including all Posts attached to the Member's account, will be deleted and cannot be recovered, except where GRAB is permitted to retain the Member's information under relevant laws and the Privacy Policy.

7. Some GRAB Services Include Advertising.

• Some parts of the GRAB Service may include advertisements. You are responsible for any data communication charges that may arise from viewing these advertisements.
• To use the GRAB Service, you may be required to view advertisements you did not request. This contributes to our ability to provide various GRAB Services to you free of charge and forms the foundation for GRAB to offer even better services.

8. We Post Terms and Policies for Easy Access and Revise Them with Prior Notice.

• GRAB publishes these Terms on the initial screen of the Service so that you can easily check the content.
• iolate relevant laws. We will announce the reason for the revision and the effective date within the Service beforehand. Furthermore, for significant changes that may be unfavorable to you, we will provide notice at least 30 days in advance within the respective Service.
• GRAB will wait for your opinion on the revised Terms from the date of posting until the effective date. If your opinion is not received by GRAB after this period, you will be deemed to have agreed to use the Service under the revised Terms. If you do not agree to the revised Terms, the provision of services affected by the revised Terms may be restricted.
• These Terms fundamentally apply to the GRAB Service. However, separate terms or operating policies may apply preferentially to reflect the unique characteristics of specific individual services.
• The Korean version of these Terms shall be the authoritative text. The laws of the Republic of Korea shall govern the relationship between you and GRAB regarding these Terms or the GRAB Service.
• Any disputes arising between you and GRAB regarding these Terms or the GRAB Service shall be handled in accordance with the procedures stipulated in the Civil Procedure Act of the Republic of Korea.